Contact Us
Best Crypto Casinos exists to help US players cut through the noise around crypto gambling — from coin support and payout speed to how sites handle VPN access and identity checks. If something on the site doesn't add up, if you've spotted outdated information, or if you just want to ask a question before you commit any funds anywhere, this is the place to reach us.
How to reach the team
The quickest way to contact us is by email at [email protected]. We read every message and aim to respond within a couple of business days. Please note that we're an independent review and comparison site — we don't operate any casino, hold player funds, or process deposits or withdrawals ourselves, so we can't resolve account-specific issues like a stuck withdrawal or a blocked login. Those requests need to go directly to the support team of the casino in question, through the live chat or email address listed on their own site.
What we can actually help with
- Corrections to information about supported cryptocurrencies, bonus terms, licensing, or payout speeds on any site we cover, including BetPanda, CoinCasino, Cryptorino, and the other sites listed in our rankings
- Questions about how our editorial ratings and rankings are put together
- General questions about how crypto deposits, wallets, or no-KYC play typically work
- Feedback on your own experience at a site we've reviewed — details that could make our coverage more accurate for the next reader
- Requests to flag a broken link, an outdated bonus figure, or a factual error
What we can't help with
- Deposits, withdrawals, or account verification at any specific casino — contact that operator's own support channel
- Advice on getting around a casino's identity checks, geo-restrictions, or state-level access rules — we don't provide guidance on evading verification, sanctions checks, or licensing terms
- Tax or legal advice — if you have questions about how gambling or crypto gains are taxed, or whether a particular site is accessible from your state, a licensed accountant or attorney is better placed to answer than we are
- Any guidance framed around chasing losses or recovering money — if gambling has started to feel like a problem, the Responsible Gambling page has resources and the number for the National Problem Gambling Helpline (1-800-GAMBLER)
Before you write in, a few things worth checking
A lot of the questions we get are already answered elsewhere on the site. If you're wondering how our review process works, what we look at when scoring a site, or how a particular casino's licensing and bonus terms compare to others, our rankings pages usually cover it in more depth than a reply email could. Our About Us page explains who runs this site and how we approach reviews, and our Terms and Conditions page covers how the site itself operates, including our affiliate relationships with the casinos we list — we may earn a commission when a reader signs up through a link on this site, but that never determines how a casino is ranked or reviewed.
A note on age and jurisdiction
Best Crypto Casinos is intended for adults of legal gambling age in their state or jurisdiction — 18 or 21 depending on the specific casino and applicable state rules. Offshore crypto casinos operate in a legal grey area for US players: they're typically licensed in jurisdictions like Curaçao or Anjouan rather than by any US regulator, and availability varies by state. If you're contacting us to ask whether a site is accessible where you live, we can point you to the general information we publish, but you should always confirm your own state's current rules before playing.